> **Description:** Tools and resources for partners to manage their business operations and merchant relationships. # How to check details for your merchants As a partner, you need tools to manage your business operations, check on product orders, and access information about your merchants' sales units. This section covers the resources available to help you run your partner business efficiently. ## Understanding the partner portal and business portal As a partner, you can access both the **partner portal** and the **business portal** at [portal.vippsmobilepay.com](https://portal.vippsmobilepay.com). While they share the same URL, they serve different purposes: **Partner portal** - Use this to manage your partner business: * View and manage merchants you work with * Check product order status for merchants where you are the partner * View sales units connected to your partner account * Access partner-specific workflows and tools **Business portal** - Use this to manage your own sales units: * Manage your own company's sales units and settings * Configure API keys for your own integrations * Manage users and permissions for your organization * Access merchant tools and transaction data for your business After logging in, you can choose which role to act as. See [Partner portal: Changing between portals](https://developer.vippsmobilepay.com/docs/partner/partner-portal.md#how-to-change-between-portals) for details on switching. ## How to get access to your sales units To manage your own sales units as a partner, you need to order a product like *Login* on the business portal. Ordering *Login* is the fastest way to get access, because the [Login API](https://developer.vippsmobilepay.com/docs/APIs/login-api/README.md) does not allow for payments and, therefore the requirements for compliance are the simplest. You will still get access to payments (and everything else) in the [test environment](https://developer.vippsmobilepay.com/docs/knowledge-base/test-environment.md). You will need to get a merchant agreement and order the product as described on the [Applying for services](https://developer.vippsmobilepay.com/docs/knowledge-base/applying-for-services.md) page. **Requirements** * The partner must have a website. * The partner's organization number must be clearly visible on the website. * The partner must mention in the application that the application is for a partner and that it's for access to the API for development. When your order for *Login* is approved, you can log in to the business portal and manage your own sales units for use in the [test environment](https://developer.vippsmobilepay.com/docs/knowledge-base/test-environment.md). You can ask the merchant to [create a business portal user](https://developer.vippsmobilepay.com/docs/knowledge-base/portal.md#add-a-new-user) for you, so you get access to the merchant's MSN. ## How to check the status of a product order You can use the partner portal to view all product orders where you are specified as partner. For details, see [View all product orders where you are specified as partner](https://developer.vippsmobilepay.com/docs/partner/partner-portal.md#view-product-orders). This includes product orders made with the [Management API](https://developer.vippsmobilepay.com/docs/APIs/management-api/management-api-guide.md#prefill-a-product-order), [product order templates](https://developer.vippsmobilepay.com/docs/partner/merchant-signup.md#signing-up-merchants-with-product-order-templates) and [manual product orders](https://developer.vippsmobilepay.com/docs/partner/merchant-signup.md#manually-signing-up-a-merchant). You can also use the [Management API](https://developer.vippsmobilepay.com/docs/APIs/management-api/README.md): * [Get information about a product order](https://developer.vippsmobilepay.com/docs/APIs/management-api/management-api-guide.md#get-information-about-a-product-order) * [Get information about a sales unit](https://developer.vippsmobilepay.com/docs/APIs/management-api/management-api-guide.md#get-information-about-a-sales-unit) * [Get the sales units for a merchant by business identifier](https://developer.vippsmobilepay.com/docs/APIs/management-api/management-api-guide.md#get-the-sales-units-for-a-merchant-by-business-identifier) * and more. **NOTE** * There are strict rules for what information we are allowed to share with a partner. To give more details than the above, we require consent from the merchant, and the merchant must also be able to withdraw that consent. We do not have that consent management system, and it is unlikely that we will implement it. * Partners can use [Get the sales units for a merchant by business identifier](https://developer.vippsmobilepay.com/docs/APIs/management-api/management-api-guide.md#get-the-sales-units-for-a-merchant-by-business-identifier) to check if a merchant's sales unit is live. * Merchants can check their product orders on the [business portal](https://portal.vippsmobilepay.com). * See: [Typical reasons for delays](https://developer.vippsmobilepay.com/docs/partner/merchant-signup.md#typical-reasons-for-delays). ## How can a partner check details on behalf of the merchant? You can use the partner portal to [view the details of all sales units where you are the partner](https://developer.vippsmobilepay.com/docs/partner/partner-portal.md#view-your-sales-units). You can also use the [Management API](https://developer.vippsmobilepay.com/docs/APIs/management-api/README.md), or make the API functionality available in your own admin interface. To see *exactly* what a merchant sees: Ask the merchant to [create a business portal user](https://developer.vippsmobilepay.com/docs/knowledge-base/portal.md#add-a-new-user) for you, so you can log in as the merchant. See also: * [How can I check if I have `skipLandingPage` activated?](https://developer.vippsmobilepay.com/docs/knowledge-base/landing-page.md#how-can-i-check-if-skip-landing-page-is-enabled) * [How can I check if a sales unit has "reserve capture" or "direct capture"](https://developer.vippsmobilepay.com/docs/knowledge-base/reserve-and-capture.md#how-can-i-check-if-i-have-reserve-capture-or-direct-capture). ## What's next? * [About the partner portal](https://developer.vippsmobilepay.com/docs/partner/partner-portal.md) - Detailed guide to using the partner portal, including how to get access for your own sales units > **Full site overview:** For every page in this documentation, read [https://developer.vippsmobilepay.com/llms.txt](https://developer.vippsmobilepay.com/llms.txt).