Who can use Vipps MobilePay

If you need help with your account or with the app, please contact us at vippsmobilepay.com.

The Vipps and MobilePay apps are available to residents of Denmark, Finland, Norway, and Sweden. All users can pay to Nordic merchants for one-time and recurring payments using either Vipps or MobilePay.

Countries

Denmark

Residents of Denmark and Greenland use the MobilePay app.

User requirements:

A valid email address
A mobile phone. See technical requirements.
A Danish or Greenlandic phone number adapted for use in Denmark
MitID
Danish national identity number (CPR-nummer)
Debit or credit card issued by a Danish, Faroese, or Greenlandic bank
Account in your name in a Danish, Faroese, or Greenlandic bank
Must be at least 13 years old. If you are under 18, you can only transfer money that is at your disposal. If you are under 15 years of age, your parents/guardians must give consent for us to process your personal data in order to offer you our services.
We must approve each user.

Individuals can only have one active MobilePay agreement.

Greenlandic users can use MobilePay. The Bank of Greenland and Tusass provide MobilePay to everyone in Greenland. Link your Greenlandic phone number to a Danish phone number at tusass.gl. All the user requirements are the same as for Danish users.

Finland

Residents of Finland use the MobilePay app.

User requirements:

Email address
A mobile phone. See technical requirements.
Finnish mobile phone number
Finnish online banking credentials (FTN)
Finnish national identity number (henkilötunnus)
Finnish debit or credit card
Finnish bank account
Must be at least 15 years old.

Individuals can only have one active MobilePay contract.

Norway

Residents of Norway use the Vipps app.

Requirements for Norwegian users over 15 years old:

Norwegian BankID
Norwegian mobile number
A mobile phone. See technical requirements.
Norwegian national identity number (fødselsnummer / d-nummer)
Registered address
Norwegian Visa card or Mastercard
Account in a Norwegian bank
E-mail address

Requirements for Norwegian users under 15 years:

Norwegian bank account in the child's name
Norwegian mobile phone number
Both parents must have an active Vipps profile
Both parents must be identified in Vipps with BankID

Sweden

Residents of Sweden use the Vipps app. A Swedish user can use Vipps in the same way as a Norwegian user, including subscribe to a service from a Norwegian company.

Swedish user requirements:

BankID
Swedish mobile number
Swedish national identity number (personnummer)
Swedish debit or credit card
Must be at least 15 years old
A mobile phone. See technical requirements.

FAQ

What are the technical requirements for the mobile phone?

The Vipps and MobilePay apps work with the following operating systems:

iOS (iPhone) 15.0 or later
Android 9.0 or later

Please note that the app doesn't work on phones that are rooted or if "insecure" apps are installed on the phone. If you have a rooted phone and haven't done it yourself, we recommend contacting the people you bought the phone from or who helped you install it. In some cases, the solution may be to reset the phone completely. If you have installed an "unsafe" app, you must uninstall it before you can use the app.

The apps don't work on Android phones that don't have Google Play Services (e.g., Huawei).

Technical requirements in your local language:

Danish (mobilepay.dk/hjaelp)