> **Description:** Monitor Vipps MobilePay service health in real-time and set up notifications for incidents and maintenance through our status page system.

# Status pages

The status pages give you real-time visibility into Vipps MobilePay service health -- so you always know whether an issue is on your side or ours. Subscribe to receive automatic email notifications for incidents and scheduled maintenance before they affect your business.

- Production environment: [status.vippsmobilepay.com](https://status.vippsmobilepay.com)
- Test environment: [status-test.vippsmobilepay.com](https://status-test.vippsmobilepay.com)

**Scheduled maintenance**

Our weekly maintenance window is **Monday 01:00-05:00 CET**. During this window, Vipps MobilePay services may be temporarily unavailable without further notice.

For any planned downtime outside this window, or for unforeseen interruptions, we will notify you via the [status page](https://status.vippsmobilepay.com).

You can also connect the Atom and RSS feeds from the status pages into your own monitoring or alerting systems.

## Subscribe to notifications

Stay informed without having to check the status page manually. Subscribe by email to receive alerts for the specific services you depend on.

### New email sign-up

1. Click *Subscribe to updates* and enter your email address. Click *Subscribe via Email*.
2. Open the confirmation email and click *Confirm subscription* and *Manage your subscription*.
3. The selection screen will open. Choose which components to get status updates for and click *Save*.

### Update an existing subscription

1. Click *Subscribe to updates* and enter your email address.
2. Check your email for a One-Time Password (OTP) -- valid for 10 minutes.
3. Return to the [status page](https://status.vippsmobilepay.com/) and click *Subscribe to updates* again.
4. Enter your email address and paste the OTP into the *Enter OTP* field. Click *Verify OTP and subscribe*.
5. The selection screen will open. Update your component selections and click *Save*.

## Questions and support

The status pages are for monitoring only -- they do not have a contact form or support channel.

If you have a question or need help:

- **Technical integration questions:** See [Looking for help?](https://developer.vippsmobilepay.com/docs/contact.md) for the right support channel based on your situation.
- **Ongoing incident or unexpected downtime:** Check [status.vippsmobilepay.com](https://status.vippsmobilepay.com) for live updates. Subscribe above to receive notifications automatically.
- **Non-technical or business questions:** Contact the [Help Center](https://help.vippsmobilepay.com).

> **Full site overview:** For every page in this documentation, read [https://developer.vippsmobilepay.com/llms.txt](https://developer.vippsmobilepay.com/llms.txt).