How eCom works online

💡 All new integrations: Use the ePayment API.

📚 Existing eCom API users: See the eCom to ePayment migration guide for step-by-step migration instructions.

This is how payment with the eCom API works.

1. Pay with Vipps

The user chooses Pay with Vipps, either in the checkout, or on the product page (Express Checkout) of a merchant's website or app.

2. The landing page (If customer started on desktop)

If the payment was started on a desktop device the user will be sent to the landing page. The user confirms their number, and is prompted to log in to Vipps.

If the payment was started from a mobile device, the app will automatically switch over to Vipps.

3. Confirm payment in Vipps

The user receives a push notification on their phone. They log in to Vipps and confirm the payment. The payment is reserved, and the user gets a confirmation of the successful payment.

For Express Checkout (Vipps Hurtigkasse), the user must give access and then choose a shipping method.

4. Order confirmation

The user is redirected back to the merchant’s store, and the order is confirmed.

5. Completing the order and shipping

The merchant completes the order, and ships the order to the customer.

6. Money in the bank

The payment is transferred to the merchant’s account. This may take 2–3 days depending on your bank.

Great! Now you know how the payment process works.

Read all the technical details in the eCom API Guide